Boost your IT Support skills with AI

​A prompt is the input you provide the AI model ​to elicit a specific response. ​A good prompt follows a simple framework: ​  - Task - What do you want the model to do?  - ​Persona refers to what expertise ​you want a generative AI tool to draw from.  - Format refers to how you want the output to appear, ​whether that’s a bulleted list, ​a short sentence or a table  - Context -  ​These are the necessary details ​to help the gen AI tool understand what you need from it  - References - add references for the gen AI tool ​to use while creating its output  - Evaluate -  ​Ask yourself if the input you provided ​give you the output you needed. ​  - Iterate - ​If you evaluate your output ​and determine that you’re not getting what you needed, ​you can try again by adding more information ​or editing your prompt.  or T-C-R-E-I.