Communication Services
enable employees in a company to talk to one another
There’s lots of software out there that’s used for inter company communication like email or phone communication.
You probably use something like Facebook Messenger on your smartphones to chat with your friends. In a business setting, there are similar methods of instant communication.
The first is Internet Channel Relay, or IRC, which is a protocol that’s used for chat messages. IRC operates in a client server model, so lots of IRC client software can be used to connect to an IRC server.
Paid for options are another method of instant communication. There are a lot more sophisticated and advanced chat applications out there that offer enterprise support. A few popular options are HipChat and Slack.
There are also other communication protocols called OpenIM protocols that are widely used and integrated into different communication applications.
One of the most popular communication protocol is XMPP, or Extensible Messaging and Presence Protocol. It’s an open source protocol used in instant messaging applications and social networking services. XMPP is even used in Internet of things applications, among other things. A few popular and free applications that use XMPP are Pidgin and ADM.
For more information on Paid for chat applications click here and for Open IM chat applications click here